I've been to over 2 dozen vape shops in Las Vegas. Some places don't acknowledge you if they're with a customer, some say "be with you in minute." From the first time I walked into Pink Spot Vapors, I'd get a "Welcome to Pink Spot Vapors" and either "Be right with you" if they were with customers or "How can I help you today?" This has happened every single time I've gone into Pink Spot Vapors. Very friendly employees at both locations.
The store is also unlike most vape shops in Las Vegas. No cloud haze from having a dozen people chain vaping as it appears they have casino like ventilation system to pull all the vapor clouds out of the air. On top of that, they have a nice waiting area if it's a bit busy. All of the employees seem very knowledgeable and if they don't know the answer to an off the wall question, they'll ask one of their co-workers who inevitably seem to always have the answer.
I tried a few different vape shops when I first made the switch to vaping. I always went back to smoking because vaping wouldn't get rid of the cravings for more nicotine. The employee who was on staff that day knew exactly what mg nicotine I would need to "make up" for the cravings I had to go back to smoking based upon how many cigarettes I smoked prior to quitting. Sure enough, after I finished the last 4 cigarettes in my pack I never had cravings for a cigarette. I've taken four friends who were smokers into the store and all of them were able to quit smoking due to the advice other employees gave them as well.
The only reason why I didn't give them 10/10 is their pricing on juice. Don't get me wrong, I haven't purchased a flavor that I didn't like, they just have relatively few specials on juice compared to other shops in town. They do however have a rewards card that you can use the points as cash in the store to buy more juice or hardware. Their prices obviously isn't hurting their business because they're always busy.
Overall, an extremely pleasant shopping experience.