My experience with Roman Haze has been nothing short of fantastic. They do everything right as a company. I ordered from them after hearing high praise for their product, and it is well deserved. They only offer three juices, but they are done really well. Domus is a must have in my opinion. There is clearly a lot of thought and effort put into their brand, sparing no detail. The labeling on the glass bottles is really clean and rather classy with gold foiling. It has the juice name, flavor description, vg/pg ratio, and nicotine content. Shipping was really fast and and the packaging is impeccable. It's also free with a purchase over $35. It arrives in a nice sturdy box filled with packing material. Each bottle is in its own bubble wrap bag as well. The order slip is a heavy stock paper rolled up to look like a scroll. It also had a nice handwritten note on it. There is also a flavor card included in the package as well. All of these little extras just add to the awesome branding. Customer service is top notch as well. I couldn't find any info on steeping recommendations and the labels don't have a born on date, so I sent out an email. I got a response from Kate within a half hour, giving me all the info I needed. I was really impressed with the response time and the detailed message. Roman Haze puts their all into their business and it really shows! Definitely a company that will continue to get my business.
Edit: As if I wasn't already impressed enough, Roman Haze showed me how great their customer service is once again. Last night I ordered some more Peccavi and Domus, because they're amazing, and I had some confusion with my invoice after the order was already completed. I emailed the support and got not one, but two replies from Kate within a matter of minutes. And this was at three in the morning(1am for RH I believe) mind you! All of this during a huge sale, just to deal with a gift card I won in a giveaway. I just can't say enough how great Roman Haze is and how well they treat their customers! Top notch all the way!