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Store Reviews
5 reviews for Ejuice Connect.

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ONLINE STORE
ONLINE STORE

I purchased over 70 dollars worth of juice, and was missing 3 out of 7 bottles. I contacted customer service through there link and Carla replied with a picture of what they supposedly sent to me. I only received one raspberry jam monster, one blackberry jam monster, one rainbow riot squad and one strawberry and milk. She admitted to not shipping my Tropica Juice but stated they shipped the other 2 blackberry jam monsters which I did not receive. She will not send me the products I paid for. I sent a picture of what I received but apparently there pictures are the only ones that are creditable. I have been ordering juice online for a long time and this is the worst customer service I have ever encountered! If you know what is best for you do not use them I would suggest using ecigaretteempire they have the same prices better shipping rates and they know how to treat there customers!!

brittncody10 brittncody10
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brittncody10
Reviews
Joined 1 year ago
ONLINE STORE
ONLINE STORE

E-Juice Connect has been my go to since I found them. I still do buy others from time to time, like Cloudberry, Blue Dot, Vape Wild etc.. but for the prices I just can't find a better deal. They almost ALWAYS have some kind of discount code going, which usually covers the cost of shipping. I stopped in my local B&M because there was a juice I'd been dying to try.. they wanted $30 for a 120ml bottle. I got it for $11.89 from E-Juice Connect. Pros - Best prices hands down. Great selection of the name brands we know and love. Cons - No free shipping sure, but as I said find a discount code (which is usually a huge banner on their homepage). Another con is a lot of items are often not in stock, but they are a whole seller so.. I think that is to be expected. For me, not a deal breaker. Bonus - Deal of the Day is usually a great score and a good way to try something you might not have tried.

lareli87 lareli87
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lareli87
10 Reviews
Joined 1 year ago
ONLINE STORE
ONLINE STORE

Ejuice connect is very popular ejuice seller. They have all the premium ejuices out there. However, there is problem. Their shipping is expensive and slow. U can save money if you actually buy tons of juices at once. If you are buying just one or two eliquids, then i suggust you go to your local shop.

marwan marwan
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marwan
Reviews
Joined 1 year ago
ONLINE STORE
ONLINE STORE

NEVER EVER buy from this scam of a company. First, my order never arrived and it’s now been well over a month. Customer service is just plainly rude, incompetent, HORRIBLE, and takes no responsibility. My order has stayed the same since I ordered. Still in the city and zip code the order was placed. Said they did their part and to take it up with usps, I believe they never shipped it and have some sort of scam going on. DON’T TRUST NOR BUY FROM THEM. Try anywhere else but this company as it will probably be a gamble and most likely you’ll lose and lose your money.

michellecourtnee michellecourtnee
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michellecourtnee
Reviews
Joined 1 year ago
ONLINE STORE
ONLINE STORE

WARNING ON EJUICE CONNECT. Terrible customer service. Please check google on peoples issues with this company. Here is my email exchange over $10.

Carla Mon, Jun 3, 11:25 AM (4 days ago) Hi Joe, 356527 I apologize for the error on your order we will look at the pics of the order before it was shipped and when the error is seen you will be issued

Joe Napier Mon, Jun 3, 11:38 AM (4 days ago) I dont need a refund, can you just ship the strawberry once the error is seen? Thats my favorite and im almost out :)

Carla Mon, Jun 3, 11:45 AM (4 days ago) Hi Joe, I am sorry we have to issue the refund

Joe Napier Mon, Jun 3, 11:46 AM (4 days ago) well ok then

Joe Napier Wed, Jun 5, 10:02 AM (2 days ago) How is the refund coming along?

Carla Wed, Jun 5, 11:40 AM (2 days ago) Hi Joe, The refund should be processed today

Carla 9:04 AM (29 minutes ago) Hi Joe, 356527 The office would like to know if you would be willing to take a 50% refund as you are keeping the product you received in error. Please let me kn

Joe 9:19 AM (14 minutes ago) to Carla

You know what... this has been the strangest interaction i have ever had with online retailer. You, Carla, and your company, have showed me that buying locally is really the only way to go. You lost a customer over $10. The strawberry juice was my favorite, I ordered it, I wanted it, you sent me something different. Instead of fixing the issue, you said that you would refund ten buck... 10$ dollars.....????? But you havent done that, have you..? now we are down to $5.00. This tells me everything I need to know about your company and the financial hardships you must be in to whittle down my refund like we are trying haggle over price of a used car. I do not want the raspberry juice that was sent to me by mistake. I will gladly send it back once you send me a return shipping label as it was not my mistake. I am not even mad, just amazed by all this interaction over a $10 product. As someone who reviews and post my experience on reddit and youtube... this will cost you more than the reimbursement on a silly $10 juice purchase. Even if I can point 1 person into a new direction and to purchase their juice or device elsewhere, I have succeeded. Your company really needs to evaluate its policies on customer support. Have a good day and keep the refund. Something tells me you all need it way more than me.

joenapier76 joenapier76
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joenapier76
Reviews
Joined 8 months ago

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