This vendor goes out of their way to provide superb customer service. Emails & questions are quickly answered, orders are immediately acknowledged & shipped the same or next day (except weekends, of course). Orders are nicely packaged, securely packed & have always arrived promptly, without damage.
Free shipping is often available during frequent sales promotions & 28 Days has a reward program.
I have had one occasion that I had an issue & needed to contact 28 Days. I received a speedy reply, remedy to my perceived problem and they took the time and effort to send a handwritten note. I've requested recommendations, based on my usual preferences & been courteously & promptly assisted. The owner is readily available & is also involved in on-going threads on the ecf forum. It's seldom that you find "old-fashioned", gold star customer service, especially in the e-cig industry, but that is exactly what is provided from this vendor.
Opening vape mail from 28 Days never fails to put a smile on my face. I know that my tasty vape is tucked safely inside - even with glass dropper bottles. Unpacking the filler & lifting out organza pouches with beautifully designed, professional looking labeled bottles (safety sealed) is a treat.
Premium quality vendor + premium quality product = a very satisfied customer!