Moderately happy with the exception of shipping cost and making an order change.
Was the first online vendor I tried, and no problems of any kind the first time. The maturity and simplicity (design layout, selection size) was efficient and not encumbering. Helped me make my decisions quickly. Other websites are like navigating an urban jungle. Just too in your face and Xtreeme, if you get my drift.
Online rep was helpful and nice to work with. Referring to their "line" Apollo flavors, e-juice selection was uncomplicated, well-labeled, easy-to-understand. Flavors were great; Vanilla, Baja Blast, and Sahara all winners. Appreciated the overseas shipping and nice discount offers.
Shipping cost high and inability to work with customer service on order update was a minus, however. Once you order, it's fire and forget. My responsibility. (But...)