Very friendly and knowledgeable. Everyone there has been overwhelmingly helpful in helping to educate me as I have progressed from E-Go's to APV's. There are a handful of vape shops in Asheville and so many vendors online, but because of their excellent customer service I continue to purchase my supplies from them.
They are also really great at troubleshooting problems and will spend how ever long it takes to figure out any issues you may be having with your equipment. They have a large in house juice selection and will gladly talk with you as you try all 50+ flavors.
I've been able to learn a ton from youtube vids and the forums, but being able to talk to these folks in person has increased my knowledge greatly.