Outstanding customer service.. super quick shipping... yummy juices...
Orders have all shipped fast, even during flash sales. I expect a 24-48 hour turnaround on any online order.. but I also understand when I'm ordering during a highly publicized sale that there may be a bit of a delay.. it's a tradeoff I'm willing to accept.
I haven't had any issues with my orders but I've read some comments from people who have and I find the level of responsiveness impressive. They always seem to go above and beyond to fix and errors and/or make their customers happy.
I've said it before and I'll say it again... if I had a b&m store nearby that offered half the level of customer service that Mitten has offered me as a online customer, they'd have a customer for life. Until that happens, I'm stickin with Mitten.