As a first-time customer of Gravity Mixing, I was pleasantly surprised by their service. Their website and ordering process was straight-forward, with no questions about what I was getting or how much it cost. The order was shipped out immediately the next day (since I placed my order after business hours), and arrived in 3 days. To my surprise, they threw in an unexpected bonus bottle of juice with my order! I ordered a 30ml/16mg bottle of Tesla, and they also included a 15ml/16mg bottle of Edison - the same flavor, but without the menthol. Perhaps it was to spur a good review, perhaps it was to win over the love of a new customer, or perhaps it was a mistake - nonetheless, I am extremely pleased with my order and the quality of the juice, and will certainly order from Gravity Mixing again!