Absolutely excellent customer service from this company. Although I struck out with one flavor I don't think it reflects them being a bad vendor, there are always flavors I wont like but others will. The support was wonderful helping me with fixing my address that I typed incorrectly. My email was answered within an hour and my order got to me in 3 days. Everything was packaged nicely and got to me in one piece. ( thanks usps you did it right this time).