Excellent customer service, and ejuice connect should take a note out of their handbook. My juice hasn’t updated and is still in pre-shipment mode since ordering 6 days ago first class mail, and they were prompt when emailing about this issue. Promised they did ship out day of delivery but tomorrow are fed-exing a new bottle. Initially p*ssed I hadn’t received my order & figured the ordeal just previously with ejuice connect happened yet again. But nope they have made it right and besides the inconvenience, they made it right.. so can’t ask for better customer service with these unforeseen problem with delivery. Overall recommend giving them a try and they’re options are extensive plus really cheap for premium juices!
NEVER EVER buy from this scam of a company. First, my order never arrived and it’s now been well over a month. Customer service is just plainly rude, incompetent, HORRIBLE, and takes no responsibility. My order has stayed the same since I ordered. Still in the city and zip code the order was placed. Said they did their part and to take it up with usps, I believe they never shipped it and have some sort of scam going on. DON’T TRUST NOR BUY FROM THEM. Try anywhere else but this company as it will probably be a gamble and most likely you’ll lose and lose your money.
Love these guys. If you want a really awesome deal as a first time customer they will give you 30ml X 4 = 120 ml for .99 cents. Plus with every order they throw in a few extra samples to try. I loved almost all the juices and recommend 100%! They have great deals all the time too.