Drove down to richmond to try them, then they opened a location closer to home.
I would not recommend shopping for most hardware here. Not without educating yourself on price first at least. Their clones are 2x what some area shops sell for.
Juice is hit or miss. Some flavors are quite good, many are below average. They only sell their own line, and the prices are close to $1 per ml.
Customer service is mediocre at best, it's clear their employees are more interested in vaping than sales or educating consumers.
If they're your only B&M option then they're not bad, if not shop around you might be surprised at the friendly atmosphere and affordability of other shops.