I am a repeat customer of these guys. Each time I order, it's the same level of attention as the first order. I always get what I order in very quick fashion. For instance, I forgot to order on Friday and ended up ordering after 10PM on Saturday night. I expected to receive a shipping notice on Monday and receive on Thursday. Not so, I got my shipping notice the next afternoon, they got it out on Monday and I received it by 11AM today, Wednesday. Are you kidding me?
Carpet Diem Vapor knows how to treat people. They personalized each order I've had. Always a surprise in the box and several knickknacks . I ask for a specific sample, I got one...in 15 ml. Their prices are so reasonable that I'm flabbergasted as to how they aren't more well known.
Other vendors take note, this is how you earn lifelong, loyal customers! I'd imagine that they don't really employ a complaint or return department, so maybe that's who was working on Sunday filling orders. Awesome vendor, order without any fears.