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JUICE BRAND
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RETAIL SHOP
JUICE BRAND
ONLINE STORE
RETAIL SHOP

So far my experience is not good with this company. I ordered a Sigelei Moon Box from the recently. Not only did they send me the wrong color box and not respond to my email regarding that, but on the second day it stopped working. I have sent them an online inquiry about the issue and still have not heard from them. I have had to contact Sigelei directly in hopes to have the Mod replaced at no charge. These folks are located in Virginia-USA and seem to be legit, but I feel like their customer services is in the toilet. I will not order from them again. Dear WCVC, want me to change my review about you? Get in touch with me or this review will hit more websites including social media.

seannh seannh
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seannh
Reviews
Joined 1 year ago
JUICE BRAND
ONLINE STORE
JUICE BRAND
ONLINE STORE

Horrible. Tried to contact them to ask questions. No response. Do not order from them. Looked online at other reviews and my suspicions were correct. Beware

seannh seannh
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seannh
Reviews
Joined 1 year ago
JUICE BRAND
ONLINE STORE
JUICE BRAND
ONLINE STORE

So far I can't leave a good review. I understand the company is small, but their communication is bad. Placed an order on 2/13 and was notified it was shipped on 2/14. Upon following the tracking of the package each day, it was still in route. On 2/17 I received a notification that it was delivered. Proceeded to my mailbox and nothing was there. Double checked the tracking number with the USPS and still shows delivered, however, it also shows the package was delivered on 2/15 in Lexington KY. I live in NH. I emailed the company, no reply. I waited until Monday, 2/19, sent another email, no reply. So a few things I assume have happened; 1 They added the wrong tracking info to my order. 2 The USPS has made a huge mistake. 3. I was scammed. If it was a clerical error, this should have been updated right away. Will leave another review after I figure out what happened.

Update. Package arrived today. Turns out tracking info was not updated correctly from USPS. Juice is awesome. Received an email back from OM today and communication was great. Will order again. Highly recommended.

seannh seannh
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Response from Om Vapors

omvapors
omvapors
We had this same exact thing happen to a hand full of customers. We think USPS scanned a bin Wrong.
seannh
Reviews
Joined 1 year ago
All Reviews Displayed (3/3)