Fairly quick shipping, but they aren't really that far from where I live. They have excellent prices but those prices show in the quality of their juices. They have a couple decent ones, but they seem to use the same base for many of their juices so they tend to taste the same. Also, I've noticed their juices are harsh in the morning but that goes away after a little while. This isn't a steeping issue either, as the juice I have right now is a couple months old and should've had time to settle down by now. I've not experienced that issue with other companies like Cuttwood or Bombies. They have monthly sales, which is cool. For instance, the last time I ordered I purchased 300mls and got 150 for free. I'm still vaping on that though, because of the harshness of the juice. I haven't had to deal with customer service though, so I can't speak to what that is like.